Hanung Lidiana, Exda, Krisnanda Aditya Pradana, and Fitria Eka Resti Wijayanti. 2024. “MANAJEMEN MUTU PELAYANAN TERHADAP KEPUASAN PASIEN DI INSTALASI GAWAT DARURAT RUMAH SAKIT PEMERINTAH : QUALITY MANAGEMENT OF SERVICE ON PATIENT SATISFACTION IN GOVERNMENT HOSPITAL EMERGENCY INSTALLATIONS”. Intan Husada : Jurnal Ilmiah Keperawatan 12 (01):14-24. https://doi.org/10.52236/ih.v12i1.355.